WORK CLIMATE AND EMPLOYEE SATISFACTION

Organizacijska klima in kultura obstajata v vsakem podjetju, ključni dejavnik pri obeh pa je zadovoljstvo zaposlenih. Na zadovoljstvo v organizaciji vplivajo različni dejavniki, kot na primer: zadovoljstvo z delom, ki ga opravljajo zaposleni, zaupanje vodstvu organizacije, odnos s sodelavci in z neposredno nadrejenimi, sistem napredovanja, plača, status v organizaciji, delovni pogoji, možnost za izobraževanje, stalnost zaposlitve in delovni čas. Različni dejavniki imajo različen pomen za posameznika, kar pomeni, da je lahko posamezni zaposleni zadovoljen kljub temu, da niso izpolnjeni vsi našteti elementi. Praviloma velja, da bodo posamezniki, ki so zadovoljni s plačo in odnosi v podjetju, ki zaupajo vodstvu podjetja in ki imajo zagotovljeno stalnost zaposlitve, lojalni, prizadevni in splošno uspešnejši, s čimer prispevajo k vsesplošnemu uspehu podjetja. Podjetja, ki se tega zavedajo, dajejo zelo velik poudarek skrbi za dobro počutje zaposlenih. Pomembno jim je, da se morebitne spremembe v klimi in kulturi zazna čim prej, zato redno, na letni ravni izvajajo meritve obeh, in po potrebi pravočasno ukrepajo. Pravočasno zaznavanje sprememb pa je nujno, saj podjetja vedo, da zadovoljni zaposleni prinašajo uspeh. V nalogi smo na primeru podjetja proučili organizacijsko klimo in kulturo in pokazali, da sta pozitivni klima in kultura ter motivirani in zadovoljni zaposleni ključ do uspeha. Da je temu res tako, priča podatek o njihovem obstoju. Podjetje na trgu obstaja že več kot 100 let in je v tem času pridobilo na domači in mednarodni veljavi. Podjetje se zaveda, da je za tako uveljavljenost ključno, da so zaposleni zadovoljni in posledično lojalni ter pri svojem delu uspešni, zato so se odločili za izvedbo meritev. Meritve so pokazale, da je pri oblikovanju pozitivne organizacijske klime in kulture zelo pomembna vloga vodstva kot tudi vloga zaposlenih v organizaciji. Rezultati analize so dodatno pokazali, da so zaposleni posamezne dimenzije organizacijske klime ocenili kot dobro, kar pomeni, da v organizaciji prevladujeta dobra klima in kultura.Organisational climate and culture exist in every company and the key element of both is satisfaction of the employees. Different factors impact the satisfaction in an organisation, e.g. satisfaction of employees with their work, trusting the leadership of the organisation, relationship with colleagues and direct superiors, system of promotion, salaries, status in the organisation, work conditions, educational possibilities, permanence of employment and working hours. Different factors have a different meaning for an individual, i.e. an employee could be content although all of the above mentioned elements are not met. Generally, individuals who are happy with their salaries and the relationships in the company, who trust the management and have a permanent employment are also loyal, hard-working and usually effective, which is a great contribution to general success of the company. As a result, companies that are aware of this stress the importance of employees\u27 wellbeing. They want to perceive possible changes in climate and culture as soon as possible, so they regularly (i.e. yearly) measure those and adopt necessary measures. A timely detection of changes is crucial since the companies know that only satisfied employees lead to success. The thesis studies an example of organisational climate and culture in a company and shows that positive climate and culture as well as motivated and content employees are the key to success. Their existence substantiates this fact - the company has been in the market for more than 100 years and has gained national and international status. Furthermore, the company is aware that satisfied employees and consequently loyal and successful workers are the key to their reputation, so they decided to conduct the measurements. The measurements showed that management has an important role in creating a positive organisational climate and culture, and so do the employees. In addition, the analysis results showed that the employees evaluated dimensions of organisational climate as good, which means the organisation has a good climate and culture