The impact of employee satisfaction on productivity in Tiskarna Novo mesto, d.d.

V magistrski nalogi z naslovom Vpliv zadovoljstva zaposlenih na produktivnost v Tiskarni Novo mesto, d. d. smo želeli ugotoviti, kakšna je stopnja zadovoljstva zaposlenih na delovnem mestu v podjetju in ali ima zadovoljstvo res vpliv na produktivnost zaposlenih. Ob tem nas je zanimalo tudi, kateri so tisti dejavniki, ki vplivajo na delovno zadovoljstvo. V Tiskarni Novo mesto, d. d., v zadnjih letih zaznavamo pojav nezadovoljstva zaposlenih. Poslabšali so se medsebojni odnosi in komunikacija vodilnih s podrejenimi, delovno vzdušje je slabo. V raziskavi je sodelovalo 71 zaposlenih, med katere smo razdelili anketne vprašalnike povezane z zadovoljstvom na delovnem mestu. Prišli smo do ugotovitve, da so zaposleni srednje zadovoljni – povprečna ocena delovnega zadovoljstva zaposlenih je bila 3,1 (ocenjevano na 5-stopenjski Likertovi lestvici). Pri tem sta bila najslabše ocenjena dejavnika delovnega zadovoljstva možnost napredovanja in možnost izobraževanja. Ugotovili smo, da so prejemanje pohval in nagrad ter dobri medsebojni odnosi tisti dejavniki, ki vplivajo na delovno zadovoljstvo, konflikt pa je tisti, ki delovno zadovoljstvo zmanjšuje. Obstoja povezanosti med delovnim zadovoljstvom in produktivnostjo nismo odkrili (r = -0,061). Rezultati analize vprašalnikov so pokazali, da si zaposleni za dobro opravljeno delo želijo prejeti več pohval in nagrad. V prihodnje je potrebno delati predvsem v smeri izboljšanja možnosti napredovanja in izobraževanja zaposlenih. Potrebno je vzpostaviti jasen sistem napredovanja in spodbujati zaposlene, da dobijo dodatno izobrazbo, kajti bolj kompetentni zaposleni so v večji meri motivirani za opravljanje svojega dela, kar vodi v to, k čemur stremi obravnavano podjetje – v večjo produktivnost.This master thesis entitled The impact of employee satisfaction on productivity Tiskarna Novo mesto, Ltd, we wanted to find out what the level of employee satisfaction in the workplace in the company is and if the satisfaction has an impact on employee productivity. At the same time, we were also interested in the factors that affect the job satisfaction. In the company Tiskarna Novo mesto, Ltd, we have perceived the phenomenon of employee dissatisfaction in recent years. The relationships and leadership communication with subordinates has become worseworking atmosphere is bad. The study involved 71 employees to whom questionnaires related to satisfaction in the workplace were distributed. We came to the conclusion that the employees are medium satisfied – the grade point average job satisfaction of employees was 3.1 (evaluated on a 5-point Likert scale). This was the worst assessed factor in job satisfaction opportunity for advancement and educational opportunities. We have found out that receiving praise and awards as well as good interpersonal relations factors that affect job satisfaction are good for employees, on the other hand conflict is the one that reduces job satisfaction. The existence of links between work satisfaction and productivity were not found (r = -0.061). The results of the analysis of the questionnaires showed that employees would like to receive several awards for a job well done. In the future, we need to work particularly towards improving opportunities for promotion and education of employees. It is necessary to establish a clear system of promotion and encourage employees to get additional education. More competent employees are more motivated to carry out their work, leading to what this company strives - greater productivity