COUNSELLING IN ADULT EDUCATION

Ob naraščajočih potrebah po bolj organizirani in celostni svetovalni podpori odraslim v izobraževanju in učenju, se je porodila zamisel, da se v vsaki regiji ustanovi svetovalno središče, ki bo odraslim zagotovilo brezplačno svetovalno podporo. Diplomsko delo obravnava tematiko svetovalnih središč. V teoretičnem delu smo na podlagi literature predstavili pojem vseživljenjsko učenje in opredelili izobraževanje odraslih ter opisali kako je s tem v Sloveniji. Predstavili smo svetovalno dejavnost v izobraževanju odraslih, predvsem nas je zanimalo, kdo je andragoški svetovalec, kakšne so zvrsti, cilji in funkcije andragoškega svetovalnega dela ter kakšni so svetovalni pripomočki. Sledi predstavitev svetovalnega središča v izobraževanju odraslih, torej kakšna je svetovalna dejavnost v središčih, kakšne so naloge svetovalcev ter kdo so ranljive skupine prebivalstva, ki obiskujejo svetovalna središča. V empiričnem delu je predstavljena raziskava, ki smo jo izvedli med svetovanci svetovalnega središča v Murski Soboti in v Mariboru. Z rezultati anketnih vprašalnikov smo pokazali, zakaj odrasli potrebujejo pomoč svetovalcev in kje so izvedeli, da se lahko obrnejo na njih. Izvedeli smo še, kako so stranke zadovoljne z izvajanjem pomoči, če upoštevajo nasvete in mnenje svetovalcev ter če so zaradi tega bolj uspešni pri izobraževanju in učenju. Z zadnjim delom ankete smo pokazali, kako odrasli gledajo na svetovanje v izobraževanju odraslih in kakšna je vsebina dela svetovalnega delavca iz vidika svetovanca.Along with the increasing needs for more organised and overall counselling support to adults in education and learning, the conception has risen: to establish a counselling centre in every region which will provide the adults free of charge counselling support. My diploma thesis deals with the topic of counselling centres. In the theoretical part, there is a concept of lifelong learning presented on the literature basis, also the concept of adult education is defined. Both are described in details for the Slovenian conditions. Firstly, I have presented the counselling activity in the area of adult education. I was particularly interested in the question who the andragogical counsellor is, what forms, aims and functions of andragogical counselling work there are, and what the counselling amenities are. Secondly, the counselling centre in the area of adult education is presentedthat means the counselling activity in the centres, the counsellors\u27 tasks, as well as, who the representatives of the volneruble groups of population that go to counselling centres are. In the empirical part, there is a survey presented which was carried out among the adults who were advised at the counselling centres in Murska Sobota and Maribor. The results of the survey questionnaire show the reason why adults need counsellors\u27 help, and where they have found out that they can turn to the counsellors for help. I also found out how the costumers are satisfied with the performed help, whether they follow the instructions and opinions of the counsellors, furthermore, if they are more successful at education and learning because of that. The last part of the survey questionnaire shows the adults\u27 perspective to counselling in adult education, as well as what the content of a counsellor\u27s job is, from the point of view of an advised person