DIFFERENT STYLES OF MANAGEMENT AND THE INFLUENCE OF MANAGEMENT ON THE CONTENTMENT OF EMPLOYEES IN HEALTH CARE ORGANIZATIONS

Dandanes se organizacije vse bolj zavedajo, da je prav zadovoljstvo tisti dejavnik, ki je zelo pomemben pri delu in ustvarjanju učinkovitosti in uspešnosti zaposlenih. Le zadovoljen zaposleni je dovolj motiviran za delo, zadovoljstvo in motiviranost pa sta ključ do uspeha, do dobrega poslovanja in doseganja delovnih uspehov. Vsega tega se morajo vodilni delavci dobro zavedati, poznati morajo različne stile vodenja, ki jih lahko uporabljajo pri svojem upravljanju, za vse to pa je prav gotovo potrebno veliko znanja ter osebnih in socialnih veščin. V teoretičnem delu magistrske naloge prevladuje deskriptivna metoda, kjer smo opredelili pojem vodenja, sestavin vodenja, pomen in vlogo posameznih stilov vodenja ter prikazali, kako različno vodenje vpliva na zadovoljstvo zaposlenih pri delu. V empiričnem delu s pomočjo anonimnega anketnega vprašalnika ugotavljamo, kateri stil vodenja uporabljajo glavne medicinske sestre na posameznih oddelkih v zdravstvenih organizacijah, ali so zaposleni v zdravstvenih organizacijah na svojih delovnih mestih zadovoljni, ali imajo zaposleni možnost soodločanja pri strategijah vodenja v zdravstvenih organizacijah in ali obstaja povezava med določenim stilom vodenja in zadovoljstvom zaposlenih v zdravstvenih organizacijah. Analizo in same rezultate smo predstavili v grafih ter tabelah, narejenih s pomočjo računalniških programov Excel in SPSS. Rezultati. Rezultati, ki smo jih dobili, kažejo, da glavne medicinske sestre pri vodenju uporabljajo demokratičen stil vodenja ter, da so zaposleni v večji meri zadovoljni pri opravljanju svojega dela. Smo pa iz raziskave dobili podatek, ki nas je zelo presenetil, in sicer, da lahko zaposleni soodločajo pri strategiji razvoja organizacije. Sklep. Magistrsko delo smo zaključili s sklepnimi spoznanji, ter na koncu z natančnim pregledom dobljenih rezultatov predstavili še nekaj konstruktivnih predlogov za izboljšanje zadovoljstva zaposlenih pri njihovem delu, ter soustvarjanju pozitivnih in enkratnih delovnih uspehovOrganizations nowadays are more and more aware of the fact that satisfaction is the factor that plays an important role in job performance and fostering efficiency and success of employees. Only a satisfied employee is motivated to worksatisfaction and motivation are also of key importance to be successful, to do good business and to achieve goals at work. All this should be kept in management’s mind. They also need to be acquainted with different management styles. To do so they have to possess a great deal of knowledge as well as personal and social skills. In the theoretical part of the master thesis the predominant method is the descriptive one by which the term management, its components, the significance and role of individual management styles were definedit was also applied to demonstrate how different management styles affect employees’ satisfaction. In the empirical part the anonymous questionnaire was used to find out: which management styles are used by head nurses in individual departments of health organizations, whether the employees in health organizations are satisfied at work, whether the employees have opportunity to take part in managements strategies in health organizations, and whether there is a correlation between particular management styles and employees’ satisfaction. The analysis and the results are presented by the graphs and charts, made by the use of the computer programme Excel and SPSS. Results. The results show that head nurses use a democratic management style, and that employees are satisfied with their work. It was also established that they can take an active part in the development strategy of their organization. Conclusions. The master thesis is concluded by final findings, and, at the end, constructive suggestions for enhancing the satisfaction of employees at work and creating positive and unique work results are presented as the outcome of detailed result analysis