EXPERIENCING AND COPING ABILITIES OF FIREFIGHTERS WITH PROFESSIONAL STRESS

Diplomska naloga opisuje poklicni stres v gasilski enoti Murska Sobota in Gornja Radgona. Pri tem je posebej predstavljena problematika doživljanja in soočanja s poklicnim stresom, zavedanja in poznavanja posledic/simptomov in odražanje posledic stresa v zasebnem življenju gasilcev. S pomočjo standardizirane ankete (ocenjevalni list) in intervjuja smo ugotavljali kateri stresni dogodki v času intervencije pomenijo najvišjo obremenitev za gasilca, kako doživljajo stres gasilci po intervenciji, kako se spopadajo z njim, na kakšen način vpliva na njihovo zasebno življenje/zdravje, ter kakšni so predlogi za pomoč pri soočanju z gasilskim stresom v organizaciji. Raziskava je pokazala da je najbolj stresen dogodek v času trajanja intervencije smrt ali poškodba otroka. Prav tako ugotavljamo, da je poznavanje in zavedanje stresa, ter njegovih posledic slabo, prav tako je slabo poskrbljeno za soočanje z problematiko na ravni organizacije. Rezultati intervjujev so pokazali težnjo gasilcev za resnejši pristop s strani vodilnih v društvu, ter možnost za strokovno svetovanje (pomoč) s strani psihologa ali svetovalca v organizaciji.The diploma work describes the work stress in the fire station Murska Sobota and Gornja Radgona. It presents an issue of experiencing and coping with work stress, awareness and knowledge of the effects / symptoms of it and how does it reflect in the private lives of firefighters. It was used a standardized questionnaire (evaluation sheet) and the interview to determine which stressful events during the intervention are the worst for firefighters, how firefighters are experiencing stress after the intervention, how they deal with it, how does it affect their private life / health, and what are suggestions to help them to deal better with stress in the fire organization. The survey showed that the most stressful event during the course of intervention is the death or the injury of a child. We also noticed that the knowledge and awareness of the stress and its bad effects is poor as it is dealing with problems on the organization\u27s level. Results of interviews showed a tendency of firefighters towards more serious approach by the leaders in the organization and the opportunity for professional advice (help) by a psychologist or counselor in the organization