COMPARISON OF ORGANIZATION OF PSYCHOLOGICAL HELP IN THE POLICE AND THE DEPARTMENT OF RESCUE AND PROTECTION

Delovno mesto utegne biti zanimivo in sproščujoče. Velik pomen gre pripisati šefom oziroma vodilnim v službi, kajti njihov pristop in način komuniciranja sta bistvenega pomena, da se človek dobro počuti in s tem dobro dela. To velja za povprečne poklice, kot je na primer delo v podjetju. Poklic policista zahteva mnogo več kot le toplo besedo šefa, pogovor s sodelavcem itd. Ker za policiste velja, da so posebna subkultura, smo v diplomski nalogi prikazali, kako je treba obravnavati policiste, ki zaradi stresnih situacij in kritičnih dogodkov vsekakor potrebujejo primeren pristop in pomoč. Namen diplomske naloge je ugotoviti možnosti nudenja psihosocialne pomoči policistom, ki to potrebujejo. Predstavljeni so nekateri modeli nudenja pomoči, med katerimi je v ospredju CISM (Critical Incident Stress Management). CISM je model, ki si v diplomski nalogi zasluži posebno mesto, saj je kot tak dobro zasnovan in obsega predkrizno fazo, fazo akutne krize in fazo po kriznem dogajanju. Tudi policija v Sloveniji že ima ustaljeno prakso nudenja psihosocialne pomoči, ki se nadgrajuje in preoblikuje v obliki projekta policijskih zaupnikov. Predstavljene so možnosti nudenja psihosocialne pomoči v specialni enoti policije in tudi zgodovina nudenja pomoči pri MNZ. Že iz naslova je razvidno, da smo v diplomskem delu primerjali ureditev nudenja psihosocialne pomoči v policiji in na Upravi RS za zaščito in reševanje (URSZR). Zanimalo nas je, kakšni so postopki oziroma kakšna je ureditev nudenja psihosocialne pomoči zaposlenim pri URSZR. Ugotovitve in rezultati primerjave so prikazali sliko stanja, v katerem se sistema razlikujeta oziroma sta si podobna. Tako policija kot URSZR še vedno izpopolnjujeta svoja sistema, saj so obremenitve vedno hujše in s tem je vedno več ljudi v težavah. Podrobneje smo prikazali stresne situacije, v katerih se pri svojem delu znajdejo enote URSZR, ker pa je poudarek na poklicnih gasilcih, smo predstavili primer travmatske situacije, ko je v švedskem Goeteborgu v neki diskoteki zagorelo, gasilcem pa so očitali neenako »obravnavanje« žrtev in počasno intervencijo, saj so bile žrtve makedonski priseljenci. Primer je prinesel mnoge spremembe in izboljšanja.The post may be interesting and relaxing. Great importance is attributed to the leader or boss at work, because their approach and mode of communication is crucial that people feel good and work well. This applies to the average occupations such as work in the company. The police profession requires much more than just boss’ warm words, talk to colleagues and so on. As the police are special subculture, I showed how police officers should be dealt with, which certainly requires an approach and assistance. The purpose of the thesis is to identify opportunities to provide psychosocial support to police officers who need it. Featured are some models to provide assistance where it is at the forefront of CISM (Critical Incident Stress Management). CISM is a model which in the thesis deserves a special place because it is as such well-designed and includes: pre-crisis phase, a phase of acute crisis and post-crisis developments. Even our police have already established practice of providing psychosocial support, upgraded and transformed into a project of police representatives. It also presents the possibility of providing psychosocial support in the special police unit, and a history of providing assistance at the Ministry of Internal Affairs. Already from the title is visible that we compared the legislation to provide psychosocial assistance to the police and the department of rescue and protection. We were wondering what are the procedures and organization to provide psychosocial support to employees of the department of rescue and protection. The findings and results of the comparison show a picture of a situation in which the systems are different or similar. Both, police and department of rescue and protection are still developing their system, because the workload is always serious and there are more and more people in distress. More specifically, we showed stressful situations in which members of the department of rescue and protection find themselves, but since the focus is on professional firefighters, we presented the case of traumatic situations when in the Swedish Göteborg in a disco burn, firefighters are accused of unequal "treatment" of victims and slow to intervene, as the fire victims were Macedonian immigrants. The case has brought many changes and improvements