SATISFACTION INFLUENCE ON EDUCATION AND TRAINING EMPLOYEES IN THE RETIREMENT HOME PTUJ

V času svojih delovnih izkušenj sem spoznala, da sta znanje in izkušnje zelo velikega pomena, seveda če jih v delovnem procesu znaš pravilno uporabljati. V takem primeru sta znanje in izkušnje najpomembnejši dejavnik za dosego zastavljenega cilja, ki je v naši organizaciji zadovoljen uporabnik. Prav zaradi tega sem se odločila, da bom izdelavo magistrskega dela namenila raziskavi zadovoljstva zaposlenih z delom ter možnostmi in načinom izobraževanja in usposabljanja. Magistrsko delo je sestavljeno iz več poglavij, ki so členjena na podpoglavja. V uvodnem poglavju je predstavljen problem, namen in cilji ter metode in tehnike dela. V teoretičnem delu so opisane osnove razvoja kadrov, po različnih avtorjih so povzeta dejstva, ki opisujejo izobraževanje in usposabljanje zaposlenih, ter opredelitev zadovoljstva in pripadnosti. V nadaljevanju se delo nanaša na predstavitev Doma upokojencev Ptuj. Predstavili smo dejavnost, zgodovino in poslanstvo ustanove, kamor spadata tudi kadrovska in izobraževalna dejavnost. Predstavljeno je trenutno stanje, ki se nanaša na ravnanje z ljudmi pri delu ter na izobraževanje in usposabljanje. V zaključku je izvedena raziskava z rezultati, obrazložitvijo hipotez, ugotovitvami ter predlaganimi morebitnimi izboljšavami.In years of practical work I have experienced that knowledge and experience are of great importance, if you are able to use them appropriately. In that case knowledge and experience are the main factor in reaching the goal, wich in our case is a satisfied user. For that reason I have decided, that in my master\u27s thesis I will research the satisfaction of the employees with their work, education possibilities, education methods and training. The master\u27s thesis is composed of chapters, that are further divided in subchapters. The introductory chapter shows problems, purpose and goals as well as methods and techniques. In the theoretical part basics of staff development are explained. Facts that describe education and training of employees as well as definition of satisfaction and affiliation, are adapted from various authors. In following chapters the thesis is concentrated on presentation of Home for the aged Ptuj. We have presented the activity, history and purpose of the institution in wich staff activities and education are also included. The description of the present situation relating on treating people at work as well as education and training. In conclusion there is a research with results, explanation of hypothesis, statements and proposal of possible improvements