IMPACT OF ISO STANDARDS ON BUSINESS RESULTS-CASE STUDY WALER S.R.O.

Vedno več podjetij uvaja v svoje poslovanje ISO standarde. Veliko gradbenih podjetji uvaja ISO standarde 14001, 18001 in 9001 zaradi ugleda podjetja. ISO standard 14001 opredeljuje zahteve za okoljevarstveni sistem, ki je ključnega pomena za vsako podjetje. ISO standard 18001 je uporaben v podjetjih, ki si prizadevajo za boljši sistemski pristop za vodenje poklicnega zdravja in varnosti pri delu. ISO standard 9001 govori o managementu kakovosti in daje poudarek na prepoznavnih merljivih procesih. V diplomski nalogi smo raziskovali, kako vpliva uvedba ISO standardov 14001, 9001 in 18001 na poslovanje v gradbenem podjetju Waler s.r.o. Zanimalo nas je, ali podjetje posluje bolj uspešno zaradi uvedbe teh standardov. Drugi vidik pa naj bi pokazal ali vpeljava šele po več letih delovanja podjetja pomeni razlike pri poslovanju ali doseganju uspešnosti. Na primeru Waler s.r.o. smo prikazali poslovne izide podjetja, ki je ISO standarde implementiralo po več letih obstoja. Po opravljeni analizi lahko trdimo, da je uvedba ISO standardov pozitivno vplivala na poslovanje podjetja Waler s.r.o. To smo dokazali z uporabo kazalnikov celotno finančno poslovanje, število javnih razpisov, število zaposlenih, skrb za okolje in boljša organiziranost podjetja.More and more companies are implementing ISO standards in their operations. Many construction companies implemented ISO standards 14001, 18001 and 9001 for their corporate image. ISO 14001 standard specifies requirements for environmental system, which is crucial for any business. ISO 18001 standard is applicable to companies that are working to improve the systematic approach to managing occupational health and safety at work. ISO standard 9001 is about quality management and has an emphasis on distinctive measurable processes. In this Diploma thesis we will explore the impact of the implementation of ISO standards 14001, 9001 and 18001 in a construction company Waler s.r.o. We were interested in whether the company operates more successfully in relation with the introduction of these standards. Another aspect to be seen is whether the implementation means any difference in business or in achieving success after several years of business. In the case of Waler s.r.o. we show the business data of Waler s.r.o., which has implemented ISO standards after several years of its existence. After the analysis it can be argued that the implementation of ISO standards had a positive impact on the company business results. We proved this by using indicators of overall financial performance, number of calls for tenders, the number of employees, the environment and better organization of the company