IMPROVING THE EFFICIENCY OF EMPLOYEES IN MAILROOM OF CANKARJEV DOM

Vsako podjetje se sooča z vprašanjem, kako doseči največjo možno storilnost in posledično učinkovitost zaposlenih. Ena izmed pomembnih stvari je verjetno, da se jim jasno predstavijo želeni cilji. Vložišče Cankarjevega doma posluje brez vidnih večjih težav, odražajo se manjše težave, povezane z vhodno in izhodno pošto, nastale zaradi pomanjkljivega komuniciranja med organizacijskimi enotami. Zaradi neinformiranosti zaposlenih ali neupoštevanja dogovorjenih navodil ter premajhne motiviranost se tako nekatera opravila časovno podaljšajo. Posledica je manjša učinkovitost zaposlenih in nezadovoljstvo na delovnem mestu. Na povečanje učinkovitosti zaposlenih vplivajo različni dejavniki, ki se od okolja do okolja razlikujejo. Če zaposleni niso seznanjeni s tem, kako naj opravljajo svoje naloge, jih seveda ne bodo opravljali kakovostno in učinkovito. Morda poznajo svoje zadolžitve, vendar se jim jih ne zdi smiselno opravljati, ker nimajo od tega nič, ne nagrade, ne kazni. Da bi torej zaposleni jasno vedeli, kaj želimo od njih, je potrebno z njimi komunicirati. Včasih pa sama komunikacija ni dovolj, da bi se kaj izboljšalo, potrebna je tudi spodbuda in motivacija.Each company is facing the question of how to achieve maximum productivity and consequently the efficiency of employees. One of the most important things is to make sure employees know what is excpected from them. The mailroom of Cankarjev dom is operating without obvious problems. The smaller problems are related to incoming and outgoing mail. This issue is due to the lack of communication between organizational units. Since employees lack some information, disregard the instructions or they are not motivated enough, some tasks take longer to be finished. This leads to reduced efficiency of employees and dissatisfaction at the workplace. Various factors affect increase of efficiency. They differ from one workplace to another. If employees are not familiar with how they should execute their work, the tasks will not be performed well and efficiently. They might know their responsibilities, but they do not care enough to execute them since there is no system of reward or punishment in place. It is necessary to communicate with them. However sometimes communication is not enough. Encouragement and motivation are also required to improve things