MANAGEMENT OF HUMAN RESOURCES IN STUDENT SERVICES

Ljudje s svojimi sposobnostmi in znanjem zagotavljajo uspešnost vsake organizacije. Zato so za nemoteno delovanje organizacije zelo pomembni proces izbora, uvajanja, izobraževanja in nagrajevanja zaposlenih. V diplomski nalogi so vsi ti procesi opisani podrobneje na osnovi teoretičnih stališč, dejansko stanje v podjetju ŠS d.o.o. pa je določeno na podlagi ankete, ki je bila izvedena med referenti v podjetju. S pomočjo ankete so bile določene tudi kritične točke v delovnem procesu in tisti dejavniki, katere bi bilo potrebno izboljšati za večje zadovoljstvo zaposlenih in posledično večjo uspešnost podjetja.The success of a business depends strongly on the skills and knowledge of its employees. Therefore the processes of selection, implementation, training and rewarding of employees are crucial for any business. In this work, all these processes are described in detail from the theoretical point of view, while the actual situation in ŠS d.o.o. is analyzed with a survey, which was carried out between the administrative staff. On grounds of the survey, critical points in processes have been found and factors, which should be improved to increase employee satisfaction and business success, have been defined