TRAINING OF EMPLOYEES AT SERVICE STATIONS, WITHIN THE COMPANY PETROL MALOPRODAJA SLOVENIJA, D.O.O.

Povzetek Izobraževanje je zelo pomemben del našega življenja in moramo se zavedati, da je stalno izobraževanje neizogibno. V teoretičnem delu je predstavljeno nekaj teorij o izobraževanju in motivaciji. Sledi predstavitev družbe Petrol Maloprodaja, d.o.o., njena kadrovska struktura, organizacijska shema in predstavitev poteka izobraževanja za vse zaposlene na bencinskih servisih. V raziskovalnem delu diplomske naloge smo prikazali rezultate ankete. Predvsem smo poskušali ugotoviti, ali se izobraževanci še vedno radi udeležujejo izobraževalnih programov, čeprav programi že vrsto let potekajo utečeno in po istem načinu. Do rezultatov smo prišli s pomočjo anketnega vprašalnika, ki smo razposlali po bencinskih servisih po vsej Sloveniji. Na koncu diplomske naloge smo dodali ugotovitve in predloge izboljšav, kako bi lahko zaposlene motivirali, da bi se s še večjim veseljem udeleževali izobraževalnih programov.Education plays a very important role in our life, and we have to be aware that constant education is, after all, inevitable. The theoretical part of the thesis presents a few theories about education and motivation. This is followed by an introduction to the company Petrol Maloprodaja, d.o.o., its staffing, its organization chart and a presentation of the educational process for service station employees. The research part of the thesis indicates the results of the survey. Our main goal was to establish, whether or not the educatees still like participating in these educational programmes, even though they are quite settled and have been carried out in the same manner for quite a number of years. The survey questionnaire, which was sent to service stations all across the nation, helped us achieve these results. The thesis concludes with findings and improvement proposals of how the employees could be motivated to participate in such educational programmes more willingly