MOTIVATIONAL FACTORS TO IMPROVE THE QUALITY OF WORK PERFORMED BY THE EMPLOYEES IN SMALL SERIES PRODUCTION IN ŠOŠTANJ

Namen diplomskega dela je bil raziskati, kateri so tisti motivacijski dejavniki, ki bi zaposlene v MEKOM MSP Šoštanj motivirali, da bi svoje delo ponovno opravljali uspešno. Raziskava naloge se je nanašala na ugotavljanje celovitega zadovoljstva zaposlenih pri delu, odnos do kakovosti, kot tudi na ugotavljanje medsebojnih odnosov v verigi nadrejeni — podrejeni. V prvem delu diplomske naloge smo predstavili kakovost, motivacijo in motivacijske dejavnike s teoretičnega vidika, v drugem delu pa smo izvedli anketo. Empirični del smo razdelili na: demografski del, tehnično — tehnološki ter človeški del (indirektni, direktni) in motivacijske dejavnike za kakovostnejše delo. Analiza anketnih vprašalnikov je pokazala, da so materialni dejavniki tisti, ki zaposlene najbolj motivirajo. Glede na analizo smo podali tudi predloge za izboljšanje stanja. Plača in nagrajevanje mora biti v organizaciji dobro urejeno in izpopolnjeno, tako da zaposleni v tem vidijo motivacijo. Prav tako ne smemo zanemariti dobre medčloveške odnose in komunikacijo, torej nematerialne motivacijske dejavnike. Bolj ko bodo zaposleni v organizaciji čutili, da so spoštovani, bolj bodo prispevali k dobrim delovnim in medsebojnim rezultatom in tudi k uspešnosti podjetja.The purpose of the diploma thesis was to examine which are those motivational factors that would encourage the employees of MEKOM MSP Šoštanj to improve their work efficiency. The research focused on examining the overall satisfaction of the employees at work, attitude towards quality, as well as on examining the human relations superior – inferior. We presented quality, motivation and motivational factors from the theoretical point of view to part of a dissertation in first, we did a survey in other part. Empirical part divided on: demographic part, tehnically – tehnological and human part (indirect, direct) and motivational factors for the better work. The analysis of the survey questionnaires regarding factors showed that it is the material factors which motivate the employees the most. We passed also proposals for improvement of condition considering a analysis. However, salary and rewarding in an organization must be well arranged and completed in order for the employees to see them as good motivators. Also, we should not neglect good human relations and communication, that is the nonmotivational factors. The more respected the employees in an organization will feel, the more will they contribute to good work results and human relations and consequently to the overall success of the company