EMPLOYE DEVELOPMENT IN THE HEALTH INSURANCE INSTITUTE OF SLOVENIA- REGIONAL UNIT MARIBOR

POVZETEK V diplomskem seminarju smo opredelili vlogo, upravljanje in razvoj človeških virov. Raziskali smo tudi upravljanje človeških virov v javnih organizacijah, k temu smo dodali tudi zadovoljstvo zaposlenih, ki je pomemben dejavnik motiviranja. Opredelili smo funkcije/dejavnike upravljanja človeških virov v javnih organizacijah in raziskali sodobne pristope razvoja človeških virov. Vse skupaj smo potrdili z raziskavo in analizo anketnega vprašalnika, katerega smo razdelili zaposlenim na Zavodu za zdravstveno zavarovanje Slovenije, v območni enoti Maribor. Razvoj človeških virov se nenehno spreminja in izboljšuje. V današnjem času dobiva nov pomen, ki je prikazan skozi delovanje organizacij. Pri uspešnosti razvoja človeških virov ima pomembno vlogo zadovoljstvo zaposlenih, ki je lahko pozitivno in negativno. V primeru negativnega zadovoljstva zaposlenih lahko pričakujemo poslabšanje položaja razvoja človeških virov. Skozi celotno delo smo ugotovili pozitivno povezavo med razvojem človeških virov in sodobnimi pristopi zaposlenih. Pomembnost sodobnih pristopov je vse večja, prav tako izbira pravega pristopa k razvoju zaposlenih. Z izvedeno raziskavo smo ugotovili dejansko stanje razvoja in zadovoljstva zaposlenih na Zavodu za zdravstveno zavarovanje Slovenije - območne enote Maribor. V organizaciji prevladuje zadovoljstvo zaposlenih, kar kaže na uspešno izvajanje razvoja človeških virov.ABSTRACT In the graduate seminar we defined the role, management and human resource development. We also studied human resources management of public organizations, to which we added the satisfaction of employees, which is an important motivating factor. We defined the function / factors in human resource management in public organizations and explored contemporary approaches to human resource development. All this was confirmed by a survey and analysis of a questionnaire, which was distributed to employees at Zavod za zdravstveno zavarovanje Slovenije (the Health Insurance Institute of Slovenia) in the regional unit Maribor. Human resource development is constantly changing and improving. Nowadays, it is getting a new meaning, which is shown through the operation of organizations. Satisfaction of employees plays an important role in the performance of human resource development. Satisfaction can be positive and negative. Deterioration in the situation of human resources development can be expected in the case of an employee\u27s negative satisfaction. Throughout the work, we found a positive correlation between the development of human resources and modern approaches of the employees. The importance of modern approaches is growing, as well as selecting the right approach to employee development. With our research we found out the actual state of development and satisfaction of the employees at Zavod za zdravstveno zavarovanje Slovenije (the Health Insurance Institute of Slovenia) in the regional unit Maribor. A positive satisfaction of the employees prevails in the organization, what reflects as a successful implementation of human resource development