THE INFLUENCE OF NIGHT SHIFTS AND BACK TO BACK SHIFTS ON THE HUMAN ORGANISM

Osebe, zaposlene v igralniško-zabaviščnih centrih, so zaradi narave dela, ki ga opravljajo,nenehno izpostavljene stresnim situacijam, različnim jakostim hrupa in temperature, spremembam bioritma zaradi nočnega in izmenskega dela..., skratka dejavnikom, ki negativno vplivajo na njihovo zdravje in počutje. Namen diplomske naloge je preučiti, kakšen vpliv imata nočno in izmensko delo na zaposlene, v kolikšni meri vplivata na njihovo zdravje in splošno počutje ter ali se težave razlikujejo med različnimi delovnimi mesti, starostjo zaposlenih, spoloma ali pa so simptomi dokaj podobni. Raziskava je potekala s pomočjo ankete, v kateri je sodelovalo 30 oseb, ki opravljajo 3 različne poklice v igralniško-zabaviščnem centru. To so delavci na recepciji(izdaja vstopnic in kartic za igralnico, nudenje potrebnih informacij obiskovalcem...), krupjeji (vodenje tako imenovanih "živih iger" na igralnih mizah) in valeji (postrežba gostov s hrano in pijačo). Vsem trem je skupno to, da opravljajo nočno in izmensko delo v igralnici. Na podlagi ankete smo ugotovili, da delovno mesto zaposlenih vpliva na njihovo stopnjo utrujenosti ob določeni uri (med polnočjo in 4. uro zjutraj), da starost zaposlenih ne vpliva na njihovo stopnjo utrujenosti, prav tako pa tudi utrujenost zaposlenih ni odvisna od njihovega spola. Naslednja ugotovitev je bila ta, da je med vsemi naštetimi motivacijskimi dejavniki, ki so bili podani, plača predstavljala tisti odločilni dejavnik, ki je prevladal pri njihovi odločitvi za opravljanje nočnega in izmenskega dela v igralnici. Najpogostejša težava, s katero se soočajo zaposleni in je posledica opravljanja nočnega in izmenskega dela v igralnici, je nespečnost in posledice nespečnosti, ki vplivajo na zdravje zaposlenih.The nature od work done by employees in casinos - entertainment centers: under constant stress, high level of noise and warm temperatures, changes in biorythem due to night shifts and back to back shifts, in short, factors that adversely have negative effect in their health and general well being. The purpose of this thesis is to study the influence night and back to back shifts have on employees, to what extent this effects their health and general well being and do this effects differ based on different locations, age of employee, gender, or are they similar. The study was carried out with help of a questionaire, 30 people, all of wich preform 3 different jobs at the casino-entertainment center, participated in answering the questions. These employees work at the reception (they issue entrance passes for the casino, provide information for guests,...)work the tabels (lead in "live games") and vallet (they serve guests food and drinks). The common factor of these employees is that all of them work night and back to back shifts. Based on the questionaire we discovered that the place of work and the time when the work is performed effects the degree of exhuastion (12 am - 4 am). Age of employee does not effect the degree of exhustion or does gender. It was also discovered that out of all the stated possible motivational factors, paid was the one factor that dominated their decision to work night and back to back shifts. The most common problem faced by employees and the performance of night shifts and back to back shifts in the casino, the consequences of insomnia and sleep disorders that affect the health of employees