Optimization of the warehouse business operation in the international logistics company

Podjetja se danes srecujejo z vse bolj zahtevnim potrošnikom. Potrošnik pricakuje vedno višji nivo servisiranja svojih potreb. Prav tako podjetja prihajajo do spoznanja, da je lojalnost kupcev kratkorocen koncept. Podjetje lahko hitro izgubi svoj tržni delež, v kolikor ni v stanju obdržati kvaliteto in servis visoke kakovosti. Dejavnosti, ki zagotavljajo, da pride proizvod na pravo mesto in ob pravem casu so predvsem transport in skladišcenje ter druge spremljajoce dejavnosti, kot so manipulacije, kontrola blaga in odprema. Vse te dejavnosti pomembno vplivajo na konkurencnost, zato ima vsako znižanje stroškov teh dejavnosti pomemben vpliv na uspešnost podjetja. Diplomsko delo je sestavljeno iz dveh delov. V prvem delu diplomskega dela so predstavljena teoreticna izhodišca logistike, mednarodne logistike in skladišcnega poslovanja. V drugem, aplikativnem delu diplomskega dela, je konkretneje opredeljen prostor in za vsak obravnavani proces prevzema in izdaje blaga, predstavljen poglobljen posnetek stanja. V nadaljevanju diplomskega dela je za vsak obravnavani proces na podlagi casovne analize in analize vzrocno posledicnega diagrama, predlagana konkretna možna rešitev problema. Zakljucek del diplomskega dela predstavlja analizo ucinkov predlaganih rešitev za optimizacijo obravnavanih procesov.Companies today have to deal with more and more demanding consumers. A consumer keeps expecting an always higher level of services to meet his needs. The companies realize that the loyalty of consumers has become rather a short-term concept. An enterprise can very quickly lose its market share if it fails to maintain the high quality of its standards and services. The two principal activities that guarantee that a product arrives at the right place at the right time are primarily (a) transportation and (b) storage of goods, together with other accompanying activities, e.g. manipulation, control and dispatch of goods. Lowering the expense of these activities may considerably affect a company’s success in a competitive market. This diploma work consists of two parts. In the first part, the theoretical premises of logistics, international logistics and storage business are presented. The second part, the applicative one, analyzes the conditions of a given storage location. Then the processes of controlling goods and of dispatching goods are dealt with in great detail. This is followed by concrete suggestions of how the problems encountered on the premises could be solved, based on the time analysis and the analysis of the cause and effect diagram. The conclusion deals with the effects that the proposed solutions could have in the course of optimizing the activities in the given storage location