[[abstract]]Service innovation has a positive impact on the performance of new services. Considering service costs, service efficiency, decrease of the heterogeneity and perish ability of service, many enterprises adopted Self-Service Technologies (SSTs) into their service process. This paper explored service innovation to SSTs attitude impact factor that is based on service innovation model by Hertog & Bilderbeek (1999). This study combines relative service innovation theories, and creating a research model, and analyze the causal path of SSTs attitude. This paper utilizes LISREL software analyze the relations between latent variables and to examine the fitness of research model. This study purpose is to find impact factors of service inno...
This research aims to focus on the examination of factors that influence consumer attitudes toward, ...
As companies struggle to persuade their customers to adopt new self-service technologies (ssts), it ...
Self-service technologies (SSTs) are largely introduced and promoted to replace traditional service...
[[abstract]]Service innovation has a positive impact on the performance of new services. Considering...
[[abstract]]The information technology is rapid growing in e-era, service providers introduced the c...
With the tremendous growth of self-service technologies (SSTs) in many industries, SSTs in the conte...
Service innovation has been considered as a new way to gain competitive advantage and enhance firm p...
As the world moves towards a technological era, various innovations have been introduced across diff...
Service innovation emerged more than a decade ago and is considered as the main source of competitiv...
Developing new services is vital for a service-based company to succeed in the long run. This requir...
[[abstract]]When E-Commerce confronted with the renovation of technology, it is very essential for b...
The purpose of this working paper is twofold. First the paper presents a review of the literature on...
Research to date on service innovation is rooted primarily in traditional new product development fo...
Self-Service Technologies (SSTs) can offer services by consumers or users themselves on the Internet...
This report presents a review of service innovation and service development literature. The main pur...
This research aims to focus on the examination of factors that influence consumer attitudes toward, ...
As companies struggle to persuade their customers to adopt new self-service technologies (ssts), it ...
Self-service technologies (SSTs) are largely introduced and promoted to replace traditional service...
[[abstract]]Service innovation has a positive impact on the performance of new services. Considering...
[[abstract]]The information technology is rapid growing in e-era, service providers introduced the c...
With the tremendous growth of self-service technologies (SSTs) in many industries, SSTs in the conte...
Service innovation has been considered as a new way to gain competitive advantage and enhance firm p...
As the world moves towards a technological era, various innovations have been introduced across diff...
Service innovation emerged more than a decade ago and is considered as the main source of competitiv...
Developing new services is vital for a service-based company to succeed in the long run. This requir...
[[abstract]]When E-Commerce confronted with the renovation of technology, it is very essential for b...
The purpose of this working paper is twofold. First the paper presents a review of the literature on...
Research to date on service innovation is rooted primarily in traditional new product development fo...
Self-Service Technologies (SSTs) can offer services by consumers or users themselves on the Internet...
This report presents a review of service innovation and service development literature. The main pur...
This research aims to focus on the examination of factors that influence consumer attitudes toward, ...
As companies struggle to persuade their customers to adopt new self-service technologies (ssts), it ...
Self-service technologies (SSTs) are largely introduced and promoted to replace traditional service...
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