A Study on Occupational Job Burnout of Female Nurses in the Hospital

[[abstract]]The main purpose of this study is to explore the relationship among job burnout, work-family conflict, reward and turnover intention of female nurses. In 1995, the implementation of ?National Health Insurance? has further impacted Taiwan?s hospitals through the changes of the medical and insurance policies. Hospitals have adopted the method of increasing profits and reducing costs to cope with the difficulties and pressures resulted from the transformation of national insurance policies and medical environment. First, hospital has to refine and reduce personnel expense of nurses, the most of its staff, in order to make down costs. The human resource of medical Nursing staff is insufficient. It makes workload become heavier, working time unstable, working morale drop off. The low quality of nursing care has influenced medical treatment quality and service efficiency. This research is using the method of questionnaire survey. A stratified sampling method is used to randomly select 710 female nurses. 513 nurses are completed. The statistical method includes descriptive statistics?Pearson''s product-moment correlation?t-test?one-way ANOVA and multiple stepwise regression. The major results of this study are as follows? 1.Among the three components of job burnout, the exhaustion phenomenon is in high degree, which average is 3.44. Among the three components of work- family conflict, work interfering family is in high degree. 2. Among the rewards, the benefits and remuneration are in low degree. Nurses are not satisfied with their benefits and reward. Female nurses get higher degree of turnover intention, which average is 3.292. 3. Work-family conflict is positively significant to job burnout. A significant positive correlation is identified between job burnout and turnover intention. The reward is negatively associated with turnover intention. 4. Job burnout is found to have significant mediating effect between work- family conflict and turnover intention. 5. The Work-family conflict is positively significant predictors of job burnout. The job burnout is positively significant predictors of turnover intention