An empirical investigation of the relationships among supplier-based relationships (...)

This paper investigates the linkage between one aspect of supply chain strategy and TQM principles and outcomes. We empirically test the relationship among strategic quality planning, supplier-based relationships, and some TQM practices such as product design, product innovation, dependable deliveries, and value-to-customer quality and organizational performance. The findings suggest that the success of some TQM practices may be buoyed by over-lapping supply chain principles such as supply chain management strategy. Other positive relationships described in the literature such as that between strategy, TQM principles, and organizational performance, are again confirmed.Survey, Structural equation models, Operations strategy, Quality