Outsourcing av drift och underhåll : En intervjustudie av nyligen ombildade bostadsrättsföreningars motiv till outsourcing av drift och underhåll

Abstract English title: Outsourcing of operation and maintenance -An interview study about newly reconstituted housing cooperatives motives for outsourcing of operation and maintenance. Swedish title: Outsourcing av drift och underhåll -En intervjustudie av nyligen ombildade bostadsrättsföreningars motiv till outsourcing av drift och underhåll. Authors: Jonas Lindquist & Carl Melin Published (year): Spring 2013 Tutor: Sven-Ola Carlsson Examinator: Marita Blomqvist Background: Now days there are no questions for organizations about if they will outsource parts of their business. It is rather a question about what should be outsourced. In terms of organizations our found theory tells what is being outsourced is everything that does not belong to the organization’s core business, such as supporting functions. Therefore we would like to find out about what motifs underlying for a housing cooperative to outsource services within operation and maintenance of the property. Problem statement: Why do some recently reconstituted housing cooperatives choose to outsource services within operation and maintenance of the property? Purpose: The purpose of this thesis is to describe why recently reconstituted housing cooperatives choose to outsource services within operation and maintenance, how the work with operation and maintenance is done and also understand what motifs a recently reconstituted housing cooperative have to outsource parts of the operation and maintenance. All this on the basis of theoretical facts and empirical collected data. Method: This thesis is based on a qualitative interview study with a deductive approach. The data collection has consisted of three interviews with three different recently reconstituted housing cooperatives. In each interview has one in their opinion suitable board member of each housing cooperative been involved. The choice of the three different housing cooperatives is based on the requirements of being recently reconstituted and also that they differed in size. One is a small central housing cooperative consisting one house with 27 apartments. One is a large central cooperative consisting three houses with 115 apartments and the last one is a housing cooperative consisting of terraced houses with 54 apartments just outside the city. After the empirical data was all collected it has been compared to already existing theories found for analysis. The analysis in turn has resulted in our conclusions and suggestions for further research. Conclusion: Our conclusions are that within recently reconstituted housing cooperatives there are several different motifs of using outsourcing of operation and maintenance. Seen to the various theories we have chosen the common factor from the three different housing cooperatives were timesaving, which also can be translated into costs. Another factor that primarily relates to the operation are skills shortages. We note that it is almost impossible for a tenant to avoid outsourcing include elevator inspection where required a specific core competencies to accomplish it.