MOBIUS Annual Conference, Columbia, MO, June 3, 2014. Libraries purportedly operate with our users’ needs and desires in mind, but how do we know what those needs and desires really are? The University of Missouri-Kansas City Libraries are committed to observing user behavior and collecting data to inform the design of virtual and real-world services and spaces to meet user needs. A user-centered design department and a usability team were formed to deliver an organization-wide user-centered design process with associated training opportunities, online tools, and job responsibilities. A photo survey will contribute rich data to dreaming and planning library space for a future Downtown Campus for the Arts. Students take snapshots of specifie...
Paper presented at the International Symposium on User Experience (UX) hosted by the University of P...
What began with a few libraries' early application of ethnographic methods to learn more about user ...
Faculty grapple with resources such as skill (experience with accessible features and devices), time...
Participatory design is an excellent way to engage the user, increase sense of ownership, and comple...
Paper presented at the International Symposium on User Experience (UX) hosted by the University of P...
Websites are ubiquitous. They are everywhere and everyone seems to be using them. Thus, user exper...
Are library websites meeting our users’ needs? Usability testing is one way to answer this question....
This presentation provides a brief overview of user experience design principles and their applicati...
Abstract Usability, user studies, and evaluating user experiences have been a part of academic libra...
User experience (UX) refers to users\u27 emotions, experiences and behavior when using products, sys...
This paper explores university library design that is user-centered and inclusive. We will look at t...
In today’s consumer led market, for profit companies stay ahead of the curve by designing products a...
We often unknowingly (or knowingly) build content and interfaces for ourselves, which may not fit th...
This article provides an overview of design thinking as a component of, and contributor to, great li...
The user experience movement is gaining momentum in public and academic libraries. While it is not a...
Paper presented at the International Symposium on User Experience (UX) hosted by the University of P...
What began with a few libraries' early application of ethnographic methods to learn more about user ...
Faculty grapple with resources such as skill (experience with accessible features and devices), time...
Participatory design is an excellent way to engage the user, increase sense of ownership, and comple...
Paper presented at the International Symposium on User Experience (UX) hosted by the University of P...
Websites are ubiquitous. They are everywhere and everyone seems to be using them. Thus, user exper...
Are library websites meeting our users’ needs? Usability testing is one way to answer this question....
This presentation provides a brief overview of user experience design principles and their applicati...
Abstract Usability, user studies, and evaluating user experiences have been a part of academic libra...
User experience (UX) refers to users\u27 emotions, experiences and behavior when using products, sys...
This paper explores university library design that is user-centered and inclusive. We will look at t...
In today’s consumer led market, for profit companies stay ahead of the curve by designing products a...
We often unknowingly (or knowingly) build content and interfaces for ourselves, which may not fit th...
This article provides an overview of design thinking as a component of, and contributor to, great li...
The user experience movement is gaining momentum in public and academic libraries. While it is not a...
Paper presented at the International Symposium on User Experience (UX) hosted by the University of P...
What began with a few libraries' early application of ethnographic methods to learn more about user ...
Faculty grapple with resources such as skill (experience with accessible features and devices), time...