Let’s stop the pretence of consistent marking: exploring the multiple limitations of assessment criteria

Unreliability in marking is well documented, yet we lack studies that have investigated assessors’ detailed use of assessment criteria. This project used a form of Kelly’s repertory grid method to examine the characteristics that 24 experienced UK assessors notice in distinguishing between students’ performance in four contrasting subject disciplines: that is their implicit assessment criteria. Variation in the choice, ranking and scoring of criteria was evident. Inspection of the individual construct scores in a sub-sample of academic historians revealed five factors in the use of criteria that contribute to marking inconsistency. The results imply that, whilst more effective and social marking processes that encourage sharing of standards in institutions and disciplinary communities may help align standards, assessment decisions at this level are so complex, intuitive and tacit that variability is inevitable. We conclude that universities should be more honest with themselves and with students, and actively help students to understand that application of assessment criteria is a complex judgement and there is rarely an incontestable interpretation of their meaning