Assessing manufacturing management performance for notebook computer plants in Taiwan

[[abstract]]The purpose of the work is to establish a complete index model of notebook manufacturing management and locate improvement opportunities and drivers for notebook plants through benchmarking performance indices. Data was collected from seven major manufacturers in Taiwan by questionnaire and interviews. The cumulative production volume of these manufacturers constitutes some 80% of Taiwan's total notebook computers production in 2000, which, in turn, was about 53% of the world production. Our contributions include: (1) Establishing manufacturing management model for notebook plants; (2) Benchmarking performance indices in factory/line/station level; (3) Identifying effective improvement drivers; (4) Identifying inefficiencies and quantitative references for productivity improvement targets by using production as output, numbers of key machines and labors as input. The effective performance drivers for manufacturing management identified include: increasing the training time for new employees, reducing mean time to repair (MTTR), increasing the percentage of design of experiment (DOE) during engineering changes, reducing the frequency to engineering changes, increasing the percentage to solder point testing during printed circuit board assembly (PCBA) and observing the ORT-ratio etc.[[fileno]]2020421010004[[department]]工工