Measuring the Effects of Interpersonal Training for the Workforce

This study assesses the cumulative effect of a training curriculum focused on teamwork, which was delivered to technical employees in a multinational organization. Employees were given a 10-item survey prior to the training and four months after the survey. Several aspects of the literature were incorporated into the design of the curriculum and analysis of the results: content was tailored toward the employees’ environment, management was asked to promote the training to contribute to a positive climate, and assessment was deferred by four months to maximize the chance that employees might implement the lessons from the training into practice. The results for the 10-item survey show a significant pre- and post-training difference, and implications and findings are discussed and reconciled with the literature