Introduction : in seeking solutions to minimise digital exclusion and develop digital competences around the world

This book ‘Digital Competences development’ offers a global, expert perspective on two key phenomena in the development of the information society, namely digital inclusion and digital exclusion. Despite the intensive digitalisation of various areas of human activity, the lack of proper ICT literacy, the lack of access to high-speed Internet, and the still unsatisfactory level of e-services are a reality in many regions and countries. The aim of the monograph is to explore the processes related to the dynamics of digital exclusion in the last two decades. The monograph also seeks to present effective or model educational solutions that foster the development of digital competences. The book offers a dual view of the digitalisation of the space of private and professional life from an international perspective, discussing the opera-tionalisation of digital exclusion, as well as presenting constructive solutions related to digital inclusion, the development of new media literacy, and the development of infrastructure and e-services that enhance the quality of life