Управління реінжинірингом бізнес-процесів транспортної системи підприємства вантажних перевезень

ENG: The study provides a comprehensive approach to reengineering business processes in transport system enterprises, which can help improve the efficiency and effectiveness of cargo transportation services. The purpose of this article is to consider the structural elements of management that provide reengineering of business processes of transport system enterprises in freight transportation. A comprehensive approach to the assessment of structural elements of management was developed. They form the functional flows of business process reengineering by transport system enterprises using simulation modeling and determine scenarios of quality freight, according to indicators that characterize the parameters of their effectiveness. The mathematical basis for the construction of a simulation model of scenarios for the reengineering of business processes of enterprises based on structural elements of management is substantiated. The model of the formation of the system of functional flows of management in the reengineering of business processes of enterprises is presented. The method of calculating indicators of the dynamic state of functional flows during the reengineering of business processes as structural elements of enterprise management are determined. The volume of rendering of cargo transportation services by the enterprises of the transport system of Ukraine is analyzed