Add to ORKGThis paper examines seeking productivity, improving quality, and challenges across service sectors. It was presented at the first international egyptian conference on total quality management in service industries in 2007
The service sector in the world economy has a sustainable development trend, and special attention i...
In current globalized and highly demanding markets, Quality does not constitute any more a competiti...
This paper examines the Service Quality of the Meetings, Conventions and Exhibitions industry in Sin...
This paper examines seeking productivity, improving quality, and challenges across service sectors. ...
This paper discusses service operations, the question of productivity and quality. It was presented ...
As part of its aim, this study is going to identify systematically the factors that can often affect...
AbstractAs part of its aim, this study is going to identify systematically the factors that can ofte...
This paper presents a novel perspective of service productivity management and proposes a number of ...
As economies become increasingly dspendent on their service sector, service productivity becomes mor...
International audienceThe question of how to measure and improve productivity in services has been a...
It has long been accepted that quality management plays a key role in organisational success. Howeve...
This paper seeks to illuminate how the emphasis on quality dimensions differs in service firms depen...
The objective of this paper is to evaluate the role of total quality management in service sector of...
0This paper discusses the concepts of efficiency and productivity and stresses their importance for ...
This paper is about service productivity and perceived service quality. Both a high service producti...
The service sector in the world economy has a sustainable development trend, and special attention i...
In current globalized and highly demanding markets, Quality does not constitute any more a competiti...
This paper examines the Service Quality of the Meetings, Conventions and Exhibitions industry in Sin...
This paper examines seeking productivity, improving quality, and challenges across service sectors. ...
This paper discusses service operations, the question of productivity and quality. It was presented ...
As part of its aim, this study is going to identify systematically the factors that can often affect...
AbstractAs part of its aim, this study is going to identify systematically the factors that can ofte...
This paper presents a novel perspective of service productivity management and proposes a number of ...
As economies become increasingly dspendent on their service sector, service productivity becomes mor...
International audienceThe question of how to measure and improve productivity in services has been a...
It has long been accepted that quality management plays a key role in organisational success. Howeve...
This paper seeks to illuminate how the emphasis on quality dimensions differs in service firms depen...
The objective of this paper is to evaluate the role of total quality management in service sector of...
0This paper discusses the concepts of efficiency and productivity and stresses their importance for ...
This paper is about service productivity and perceived service quality. Both a high service producti...
The service sector in the world economy has a sustainable development trend, and special attention i...
In current globalized and highly demanding markets, Quality does not constitute any more a competiti...
This paper examines the Service Quality of the Meetings, Conventions and Exhibitions industry in Sin...