The Impact of Training on Improving Employee Performance: A Case Study on Employees in the Directorate of Education of Ma'an District

Purpose: The aim of this study is to determine the impact of training on improving the performance of workers in Maan's Directorate of Education. Theoretical framework: This study will focus on finding a cognitive dimension that contributes to clarifying the concept of training and its dimensions (type of training, training period, trainers) and its impact on the job performance of employees. Design/Methodology/Approach: The descriptive analytical approach was used in the study. The study sample included 34 male and female employees; 40% of the study population. The data was collected using a questionnaire designed by the researcher after its validity and reliability have been tested. The questionnaire contained (27) items distributed across the following dimensions: training quality (7) items, training duration (6) items, trainers (7) items, and performance (7) items. Findings: The results of the simple regression analysis revealed that overall training has a moderate effect on improving worker performance. Furthermore, the results of the multiple regression analysis revealed that there is a statistically significant effect in improving worker job performance due to the trainers’ dimension, but no effect in improving performance through the other two dimensions (quality training, duration of training). The results also revealed that there were no statistically significant differences in the responses of the study sample based on gender. Research, Practical & Social implications: The study helps the directorate of education of Ma’an District to understandthe impact of training on improving employee performance. It will also help the employees realize the effect of training on their performance. Originality/Value: The value of the study is represented in being the first study to be applied on the employees of Ma’an District. Therefore, it is a contribution to to the Human Resource/Training Department to understand the impact of training on improving employee performance.