Alliances and conflicts between the stakeholders of a non-governmental organization : the case of Fundación de Acción Social Cáritas

The objective of this research is to identify the main stakeholders for Fundación de Acción Social Cáritas, as well as the convergences and divergences that they will have with this NGO about its challenges by 2035. For this, a panel of experts was formed through the expert competence coefficient K. Subsequently, the 15 selected participants selected and filtered the relevant stakeholders for the NGO with the support of Kendall's W statistical test. Once the list of stakeholders was obtained, the MACTOR method was developed to measure their levels of power and alliances and conflicts regarding the 9 strategic objectives of the Fundación de Acción Social Cáritas towards the year 2035. Among the main findings, 30 stakeholders who influence the Fundación de Acción Social Cáritas were identified. However, the most important alliances include the Ministry of Foreign Relations and Human Mobility, Cooperantes Fraternos, Cáritas Internacionalis, and Strategic Allies. On the other hand, the most prominent conflicts include Cáritas Internacionalis, the Partner Assembly of Fundación de Acción Social Cáritas, Professionals external to Fundación de Acción Social Cáritas, and Cooperantes Fraternos.Peer reviewe