Organizational Social Capital : Motivation and Mutual Understanding

神奈川県茅ヶ崎市A detailed study of the characteristics of Japanese and U.S. companies was conducted in 1980s. The survey clarifi ed that Japanese companies were based on the management principle of groupism, which that of U.S. companies were influenced by individualism. Japanese firms have developed sectional social capital at each division and office. Social capital is defined as a social network of relationships that constitute a valuable resource for conducting social affairs. However, sectional social capital tends to exclude certain divisions and ignore the overall structural problem of a firm, due to which Japanese firms have had difficulty in realizing radical change. If Japanese firms form social capital at an organizational level, they can cope with major changes in the corporate environment and adopt a rapid process of reformation. Organizational social capital can be formed through personnel changes, CFT, and informal interactions