Impact of Electronic Invoicing on Cost Saving and Operational Efficiency in Logistics

The study delves into the transformative impact of electronic invoicing (e-invoicing) within the logistics sector, aiming to assess its effects on cost reduction and operational efficiency. The primary objective of the study is to comprehensively investigate how e-invoicing influences logistics operations, with a specific focus on its advantages, challenges, and mitigation strategies. The research seeks to understand the extent to which e-invoicing contributes to cost savings and operational improvements in the logistics industry. To achieve these objectives, a qualitative research approach was chosen. Qualitative case studies were conducted, involving an in-depth analysis of various logistics organizations with diverse characteristics, sizes, and stages of e-invoicing adoption. This method allowed for the collection of contextual details and real-life experiences that quantitative approaches might overlook. The key findings of this study highlight the substantial benefits of e-invoicing in logistics, including accelerated invoicing processes, improved accuracy, enhanced transparency, and significant cost savings. The transition from manual paper-based invoicing to e-invoicing systems leads to faster payment cycles, stronger relationships with stakeholders, and proactive cash flow management. Real-world case studies from Nigeria and insights from industry experts underscore the growing importance of digitalization and e-invoicing in modern business operations, particularly within the logistics sector