Collaboration and integration through information technologies in supply chains

International audienceSupply chain management encompasses various processes including various conventional logistics activities, and various other processes These processes are supported – to a certain limit – by coordination and integration mechanisms which are long-term strategies that give competitive advantage through overall supply chain efficiency. Information Technology, by the way of collecting, sharing and gathering data, exchanging information, optimising process through package software, is becoming one of the key developments and success of these collaboration strategies. This paper proposes a study to identify the methods used for collaborative works in the supply chain and focuses on some of its areas, as between a company and its suppliers (i.e., inventory sharing) and its customers (i.e., customer demand, forecasting), and also the integration of product information in the value chain