Study on a Process-oriented Knowledge Management Model

Now knowledge has become the most important resource of enterprises. Process-oriented knowledge management (POKM) is a new and valuable research field. It may be the most practical method to deal with difficulties in knowledge management. The paper analyzes background, hypothesis and proposes of POKM, define the process knowledge, and give a process-oriented knowledge management model. The model integrates knowledge, process, human, and technology. It can improve the decision support capability and the adaptability of business process.The original publication is available at JAIST Press http://www.jaist.ac.jp/library/jaist-press/index.htmlProceedings of KSS'2007 : The Eighth International Symposium on Knowledge and Systems Sciences : November 5-7, 2007, [Ishikawa High-Tech Conference Center, Nomi, Ishikawa, JAPAN]Organized by: Japan Advanced Institute of Science and Technolog