Add to ORKGMany library patrons prefer to use online training materials to figure things out for themselves. Enter the library FAQ. But how can we get our patrons to the answers that they need
The article discusses how a library should treat its patrons and work with its community to best ser...
A case study that explores using Springshare\u27s LibAnswers customer relations management software ...
We believe our patrons can use our electronic resources, but international assessment data tell a di...
The Boise State University Albertsons Library is committed to providing excellent user services, res...
Frequently Asked Questions (FAQs) are a commonly seen feature on library websites. Most libraries pr...
At Albertsons Library being user-centered is at the heart of our decision-making. We focus our colle...
In 2020, the Leonard Lief Library created a searchable online knowledge base (FAQs) as a complement ...
Our presentation will discuss how to effectively create a systematic virtual reference program using...
Professorial Lecture of Tschera Harkness Connell, Head, Digital Content Services, The Ohio State Uni...
When Boise State University adopted a one-referral standard as part of a strategic planning initiati...
Data from the Programme for the International Assessment of Adult Competencies (PIAAC) shows that ad...
This study conducted a systematic sample of every 70th reference transaction from over a three-year ...
It is 2am. A professor wakes up with a new direction for her research; she must immediately learn a...
Relying on the power of R and NVivo, Montana State University Library researchers were able to ident...
The William H. Hannon Library at Loyola Marymount University (LMU) conducted a usability study to te...
The article discusses how a library should treat its patrons and work with its community to best ser...
A case study that explores using Springshare\u27s LibAnswers customer relations management software ...
We believe our patrons can use our electronic resources, but international assessment data tell a di...
The Boise State University Albertsons Library is committed to providing excellent user services, res...
Frequently Asked Questions (FAQs) are a commonly seen feature on library websites. Most libraries pr...
At Albertsons Library being user-centered is at the heart of our decision-making. We focus our colle...
In 2020, the Leonard Lief Library created a searchable online knowledge base (FAQs) as a complement ...
Our presentation will discuss how to effectively create a systematic virtual reference program using...
Professorial Lecture of Tschera Harkness Connell, Head, Digital Content Services, The Ohio State Uni...
When Boise State University adopted a one-referral standard as part of a strategic planning initiati...
Data from the Programme for the International Assessment of Adult Competencies (PIAAC) shows that ad...
This study conducted a systematic sample of every 70th reference transaction from over a three-year ...
It is 2am. A professor wakes up with a new direction for her research; she must immediately learn a...
Relying on the power of R and NVivo, Montana State University Library researchers were able to ident...
The William H. Hannon Library at Loyola Marymount University (LMU) conducted a usability study to te...
The article discusses how a library should treat its patrons and work with its community to best ser...
A case study that explores using Springshare\u27s LibAnswers customer relations management software ...
We believe our patrons can use our electronic resources, but international assessment data tell a di...