UČINAK ROTACIJE RADNIH MJESTA NA RAZINU STRESA ZAPOSLENIKA

U današnje se vrijeme stres definira kao tjelesna ili mentalna napetost koja može itekako utjecati na zdravlje pojedinca. Proizlazi iz stalne interakcije osobe i okoline, raznih zahtjeva, pritisaka i situacija. Okosnica je ovog diplomskog rada utjecaj stresa na rad zaposlenika, konkretno Gradskog ureda Grada Zagreba gdje je provedena rotacija zaposlenika s jedne lokacije na drugu lokaciju. Kroz rad su opisani značenje stresa kroz povijest, utjecaj stresa na rad zaposlenika u poslovnom okruženju, analiza rezultata provedene ankete te preporuka metoda za smanjenje stresa konkretnog Sektora. U konkretnom primjeru procijenjeno je da bi optimalno bilo da se pomoć pruži na individualnoj razini, a budući da je analiza istraživanja pokazala da su zaposlenici prilično nezadovoljni radnim uvjetima poput klimatizacije, prevelikog broja ljudi u uredskim prostorijama, manjka privatnosti i drugih, potrebno je provesti i pomoć na organizacijskoj razini s aktivnostima poput redizajniranja fizičke radne okoline i sl.Nowadays, stress is defined as a physical or mental tension that can greatly affect an individual's health. It is a result of constant interaction with the environment, pressure that comes with it and challenging situations and demands. The main segment of this thesis is the impact that stress at work has on the employees, specifically of those working at the City Office of the City of Zagreb, where the rotation of employees from one location to another was implemented. The thesis describes the meaning of stress throughout the history, the impact of stress on the employees in the business environment, the analysis of the results of the conducted survey, and the recommendation of methods for reducing the stress of the specific Sector. In the specific example, it was estimated that it would be optimal to provide help on an individual level. The research analysis showed that employees are quite dissatisfied with the working conditions such as lack of air conditioning, the offices being too crowded, lack of privacy and others. Therefore, it is necessary to help at the organizational level through activities like redesigning the physical working environment and other similar ones