Supervision and the significance of supervision in social work

Socijalni radnici se na svojim radnim mjestima redovno suočavaju s izazovnima i stresnim situacijama. Kako bi osigurali kvalitetu rada s korisnicima, uz istovremenu brigu o vlastitom mentalnom zdravlju, okreću se superviziji. Supervizija predstavlja oblik profesionalne podrške stručnjacima pomagačkih profesija kojima se osiguravaju standardi kvalitete i dosljednost u njihovom radu. Cilj ovog rada je približiti i objasniti sam pojam supervizije te njezine modele, funkcije i vrste. U radu se opisuju supervizijske kompetencije. Za bolje razumijevanje supervizije, bit će prikazan tijek njenog razvoja u Republici Hrvatskoj te značaj za struku socijalnog rada. Prikazana su istraživanja o stavovima vezanim uz superviziju u različitim ustanovama u kojima su zaposleni socijalni radnici. Kroz suočavanje s okolnostima proizašlim iz bolesti koronavirusa opisat će se kako se supervizija prilagođava različitim uvjetima i okolnostima.Social workers regularly face extremely stressful situations in their workplaces. In order to ensure the quality of work with users, while taking care of their own mental health, they turn to supervision. Supervision is a form of professional support for experts in the helping professions, which ensures standard of quality and consistency in their work. The aim of this work is to bring closer and explain the very concept of supervision and its models, functions and types. This paper describes supervisory competencies. For a better understanding of supervision, the course of its development in the Republic of Croatia and its significance for the profession of social work will be presented. Research on attitudes related to supervision in different institutions where social workers are employed is presented. Through dealing with the circumstances resulting from the coronavirus disease it will be shown how supervision adapts to different conditions and circumstances