Who is learning what from student evaluations of teaching?

Student evaluations of teaching (or SET) through anonymous survey forms are a consistent practice in higher education across the world yet research results vary considerably as to the reliability, validity and efficacy of SET. Nonetheless, the widespread use of SET for promotion and tenure decisions ensures that these results are high stakes for tertiary staff. The tension between the purposes of SET (to supposedly improve teaching) and the ramifications of SET results are explored. Staff and students tend to hold very different views of SET and the issue of maintaining high academic standards can be at risk. However, SET can be used as an opportunity for staff and students to work together on issues in teaching and learning that enhance quality for all concerned