Add to ORKGDespite the increasing importance placed on the delivery of memorable experiences in the tourism sector, there have been only limited attempts to comprehensively detail how experiences can be successfully conceptualised in practice. Based on a critical literature review of both experience and service concept development theory in conjunction with and the findings from case research, this paper will make a unique contribution to a very significant gap in experience design literature by presenting a conceptual model of the activities necessary for experience conceptualisation in a tourism context. Key Words: Tourism, experience, concept developmen
Unique and memorable experiences are crucial for the long-term sustained differentiation of the tour...
The topic of modifying settings and service delivery to enhance consumers’ experiences is a potentia...
Experience has been a vital concept with strong explanatory power since the early days of tourism re...
ARTICULATING SERVICE CONCEPT TO ENHANCE TOURISM EXPERIENCE DESIGN Identifying the nature of Irish ...
This article aims at providing a theoretical framework for the practice of experience design in tour...
Customer experience in general, is a complex construct, and difficult to define as it is characteris...
The Tourism Policy Review Group’s “Vision for Irish Tourism 2003-2012” identified that tourism is in...
Purpose - The aim of this chapter is to offer a conceptual model for tourist experiences in the dest...
This paper responses to the call for more structured discussion of the experience phenomena in touri...
As tourism services become increasingly competitive and the life expectancy of many services becomes...
The word \u201cexperience\u201d comes from the ancient Latin experientia, i.e. act of try- ing, from...
The chapter presents the concept of experience within the tourism context and it relates tourist exp...
As an offering, experiences are co-created, because they are inherently personal and constructed by ...
Contemporary consumers are increasingly seeking more experiences than products, and Pine and Gilmore...
The article proposes a multidisciplinary literature review of the concept of experience and its oper...
Unique and memorable experiences are crucial for the long-term sustained differentiation of the tour...
The topic of modifying settings and service delivery to enhance consumers’ experiences is a potentia...
Experience has been a vital concept with strong explanatory power since the early days of tourism re...
ARTICULATING SERVICE CONCEPT TO ENHANCE TOURISM EXPERIENCE DESIGN Identifying the nature of Irish ...
This article aims at providing a theoretical framework for the practice of experience design in tour...
Customer experience in general, is a complex construct, and difficult to define as it is characteris...
The Tourism Policy Review Group’s “Vision for Irish Tourism 2003-2012” identified that tourism is in...
Purpose - The aim of this chapter is to offer a conceptual model for tourist experiences in the dest...
This paper responses to the call for more structured discussion of the experience phenomena in touri...
As tourism services become increasingly competitive and the life expectancy of many services becomes...
The word \u201cexperience\u201d comes from the ancient Latin experientia, i.e. act of try- ing, from...
The chapter presents the concept of experience within the tourism context and it relates tourist exp...
As an offering, experiences are co-created, because they are inherently personal and constructed by ...
Contemporary consumers are increasingly seeking more experiences than products, and Pine and Gilmore...
The article proposes a multidisciplinary literature review of the concept of experience and its oper...
Unique and memorable experiences are crucial for the long-term sustained differentiation of the tour...
The topic of modifying settings and service delivery to enhance consumers’ experiences is a potentia...
Experience has been a vital concept with strong explanatory power since the early days of tourism re...