Making ‘What Works’ Work: Issues Relevant to Addressing Youths’ Needs during Probation Services

Semi-structured interviews with 29 probation officers were conducted about their experiences addressing youths’ criminogenic needs in accordance with the Risk-Need-Responsivity framework. Probation officers discussed barriers they face at the individual, organizational, and systemic level (‘environmental’ issues that transcend – but impact on – the individual youth). Results revealed that challenges probation officers faced included ambiguity with respect to their role addressing certain risk-need domains, waitlist for services, having to prioritize certain noncriminogenic needs, involving parents, and the prevalence of mental illness (particularly concurrent diagnoses). Probation officers also discussed systemic barriers that they felt were out of their control but significantly impacted youths’ risk. Results are discussed in terms of implications for theory, research, policy, and practice.MAS