The impacts of intellectual capital and entrepreneurship orientation on business performance

The Covid-19 pandemic has systematically impacted all lines, including the hospitality industry, which experienced the lowest occupancy rate. For this reason, innovation is needed for the hotel industry to develop intellectual capital management and be entrepreneurially oriented so that its business can continue to breathe amid the current global pandemic. This study aims to examine the effect of intellectual capital and entrepreneurial orientation on business performance in hospitality tourism in West Sumatra. The population of this study is all-star and non-star hotels registered with the Central Bureau of Statistics of West Sumatra Province. Our results demonstrate that human and structural capital do not significantly affect business performance. Meanwhile, relational capital and entrepreneurial orientation have a significant effect on the performance of the hotel business. The results of this study contribute to knowledge about the relationship of intellectual capital in the hotel business to improve business performance, especially in the current situation of the Covid-19 pandemic.Pandemi Covid-19 memberikan dampak sistematis ke semua lini tidak terkecuali industri perhotelan dengan tingkat okupasi yang terendah. Untuk itu, diperlukan inovasi bagi industri perhotelan mengembangkan manajemen modal intelektual dan berorientasi kewirausahaan agar bisnisnya bisa terus bernapas di tengah pandemi global saat ini. Penelitian ini bertujuan untuk menguji pengaruh modal intelektual dan orientasi kewirausahaan terhadap kinerja bisnis pada pariwisata perhotelan di Sumatera Barat. Populasi penelitian ini seluruh hotel berbintang dan non bintang yang terdaftar pada Badan Pusat Statistik Provinsi Sumatera Barat. Hasil penelitian membuktikan bahwa human capital dan structural capital tidak berpengaruh signifikan terhadap kinerja bisnis. Sedangkan relational capital dan orientasi kewirausahaan terbukti signifikan berpengaruh terhadap kinerja bisnis perhotelan. Hasil penelitian ini memberikan kontribusi kepada pengetahuan tentang hubungan modal intelektual dalam bisnis perhotelan untuk meningkatkan kinerja bisnisnya, khususnya dalam situasi pandemi Covid-19 saat ini