QUALITY OF COUNSELLING OF SCABIES BY HEALTH CARE PROVIDER IN DERMATOLOGY OPD OF SERVICES HOSPITAL, LAHORE

Introduction: Scabies is an infectious dermatological condition caused by Sarcoptes scabiei variety hominis. Scabies counselling has received insufficient attention from health services researchers worldwide in spite of worldwide spread. Various studies have been done worldwide on its clinical aspect i.e. clinical presentation, medication and effects of isolation. While this study is directed to determine the quality of satisfaction of patient with scabies attending dermatology OPD of SHL. Counselling has a greater impact in disease prevention as it helps patient to understand the true nature of the disease and helps them to combat against it. Patients with scabies are receiving significant satisfaction related to counselling of the disease. Objectives: The aim of study was to assess the counselling level provided to patients of scabies and the patient’s satisfaction about information provided by doctors. Methodology: It was a “case-series” study design. Subjects were assessed by research team through non-probability convenient sampling techniques. Subjects were patients who attended dermatology OPD of Services hospital, Lahore. Consent from the patients was obtained after informing about the purpose of study survey. Detailed structured questionnaire was used to collect data. A face to face interview was conducted. The questionnaire was translated into local language for convenience. Results: 92 patients of scabies visiting the dermatology OPD were selected according to sample size. our study showed that a substantial number of patients are given adequate knowledge regarding their conditions and its treatment and necessary precautions to prevent the spread of scabies. Considering that all patients responded correctly to our questionnaire, our study showed that 89.1% of patients were satisfied with overall counselling level. Unsatisfied patients held attendant responsible for their un-satisfaction. Conclusion: Adequate knowledge of treatment methods and precautions during that period was given to most patients. However, some patients complained that doctor didn’t listen to their condition actively or didn’t explained all possible choices of treatment. So, quality of counselling can be improved further by active intervention at these steps. Keywords: Scabies, Quality of Counselling, Counselling Level