FOSTERING EMPLOYEES' OCBES IN THE INDIAN HOTEL SECTOR - THE ROLE OF GREEN ORGANIZATIONAL CLIMATE AND EMPLOYEES' ENVIRONMENTAL COMMITMENT

ABSTRACT Being highly dependent on water and energy resources, the hotel industry has negative environmental impact, making it imperative for every hotel to become environmentally responsible to reduce its carbon footprint. Organization citizenship behaviors for the environment (OCBEs) of employees can play a significant role in the successful implementation of eco-friendly practices in the hotel industry. This study explores employees’ OCBEs in the Indian hotel industry by proposing a theoretical model that hypothesizes the relationship between green organizational climate, employees’ environmental commitment and employees’ OCBEs. The study proves the positive relationship between green organizational climate and employees’ environmental commitment from the survey among 285 employees across four premium eco-friendly hotels in India. The finding also suggests the positive influence of employees’ environmental commitment on their OCBEs. It also reveals that employees’ environmental commitment partially mediates the relationship between green organizational climate and OCBEs. This study explicates certain factors underlying employees’ OCBEs and develop implications for the hotel management which would enable them to improve their hotels’ environmentally sustainable practices. REFERENCES Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance andnormative commitment to the organization. Journal of occupational psychology, 63(1), 1-18. Biswas, S. (2010). Commitment as a mediator between psychological climate & citizenshipbehaviour. Indian Journal of Industrial Relations, 411-423. Boiral, O. (2002). Tacit knowledge and environmental management. Long range planning, 35(3), 291-317. Boiral, O. (2005). The impact of operator involvement in pollution reduction: case studies in Canadian chemical companies. Business Strategy and the Environment, 14(6), 339-360. Boiral, O. (2009). Greening the corporation through organizational citizenship behaviours. journal of Business Ethics, 87(2), 221-236. Boiral, O., & Paillé, P. (2012). Organizational citizenship behaviour for the environment: Measurement and validation. Journal of business ethics, 109(4), 431-445. Cantor, D. E., Morrow, P. C., & Montabon, F. (2012). Engagement in environmental behaviours among supply chain management employees: An organizational support theoretical perspective. Journal of Supply Chain Management, 48(3), 33-51. Chand, M., & Garge, S. (2017). Eco Friendly Practices in Indian Hotel Industry: An Exploratory Study. International Journal of Hospitality & Tourism Systems, 10(1). Chitravanshi & Lone, 2012 Chou, C. J. (2014). Hotels' environmental policies and employee personal environmental beliefs: Interactions and outcomes. Tourism Management, 40, 436-446. Cramer, J. M., & Roes, B. (1993). Total employee involvement: measures for success. Environmental Quality Management, 3(1), 39-52. Daily, B. F., Bishop, J. W., & Govindarajulu, N. (2009). A conceptual model for organizational citizenship behaviour directed toward the environment. Business & Society, 48(2), 243-256. Davis, J. L., Green, J. D., & Reed, A. (2009). Interdependence with the environment: Commitment, interconnectedness, and environmental behaviour. Journal of environmental psychology, 29(2), 173-180. Davis, J. L., Le, B., & Coy, A. E. (2011). Building a model of commitment to the natural environment to predict ecological behaviour and willingness to sacrifice. Journal of Environmental Psychology, 31(3), 257- 265. Dumont, J., Shen, J., & Deng, X. (2017). Effects of green HRM practices on employee workplace green behaviour: The role of psychological green climate and employee green values. Human resource management, 56(4), 613-627. Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied psychology, 71(3), 500. Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50. Fukey, L. N., & Issac, S. S. (2014). Connect among green, sustainability and hotel industry: a prospective simulation study. Energy conservation, 6(8). Graci, S., & Dodds, R. (2008). Why go green? The business case for environmental commitment in theCanadian hotel industry. Anatolia, 19(2), 251-270. Hirschland, M., Oppenheim, J., & Webb, A. (2008). Using energy more efficiently: An interview with the Rocky Mountain Institute’s Amory Lovins. The Mckinsey Quartley, 1-6. Jabbour, C. J. C., & Santos, F. C. A. (2008). The central role of human resource management in the search for sustainable organizations. The International Journal of Human Resource Management, 19(12), 2133-2154. Kirk, D. (1995). Environmental management in hotels. International journal of contemporary hospitality management