WORKPLACE INCIVILITY AND EMPLOYEES' PSYCHOLOGICAL STATUS AMONG STAFF OF LAGOS STATE MINISTRY HOME AFFAIRS

Abstract: The recent experiences of uncivil behaviours among members of organisations is calling for more indepth examination to despite the obvious effect of these uncivil behaviours to both individual and organisational outcomes the acts still remain a constant occurrence in the workplace. This study therefore examined the effects of workplace incivility on employees’ psychological status among staff of Lagos State Ministry of Home Affairs. The objective was to investigate the nature of relationship between vertical workplace incivility and employee’s psychological status. The independent variable are vertical workplace incivility and horizontal workplace incivility while employee’s psychological status anxiety and depression are dependent variables,. The research design utilized was the survey research design. The population of the study comprises of 164 employees working in the Ministry of Home Affairs. One hundred and fifteen respondents were selected as sample size, using the Krejcan and Morgan (1970) formula. Pearson Product correlation was used to test the two null hypotheses at 0.05 level of significance computed within SPSS software. The study found that there is a positive and significant relationship between vertical workplace incivility and anxiety of employees. Also, there is significant relationship between horizontal workplace incivility and depression of employees as confirmed with the statistical results where the r=0.758, P=0.00<0.05 and r=0.969, P=0.00