Insights into the Introduction of Digital Interventions at the shop floor

It is well-known that the introduction of innovative digital tools in manufacturing due to Industry 4.0 has far-reaching effects on an organizational and on an individual level. The H2020 funded project FACTS4WORKERS - Worker-Centric Workplaces in Smart Factories - aims to develop user-centered assistance systems in order to demonstrate their impact and applicability at the shop floor. To do so it is important to understand how to develop such tools and how to assess if advantages can be derived from the created ICT system. This study introduces the technology of a workplace solution that is linked to a specific industrial challenge. Subsequently, a 2-stepped approach to evaluate the presented system is discussed. Heuristics, which are an output of project “Heuristics for Industry 4.0” are used to test if the developed solution covers critical aspects of socio-technical system design. Insights into the design, development and holistic evaluation of digital tools at the shop floor should be shown