Who Let The Trolls Out?: Towards Understanding State-Sponsored Trolls

Recent evidence has emerged linking coordinated campaigns by state-sponsored actors to manipulate public opinion on the Web. Campaigns revolving around major political events are enacted via mission-focused “trolls.” While trolls are involved in spreading disinformation on social media, there is li!le understanding of how they operate, what type of content they disseminate, how their strategies evolve over time, and how they in#uence the Web’s information ecosystem. In this paper, we begin to address this gap by analyzing 10M posts by 5.5K Twi!er and Reddit users identi"ed as Russian and Iranian state-sponsored trolls. We compare the behavior of each group of state-sponsored trolls with a focus on how their strategies change over time, the di$erent campaigns they embark on, and di$erences between the trolls operated by Russia and Iran. Among other things, we" nd: 1) that Russian trolls were pro-Trump while Iranian trolls were anti-Trump; 2) evidence that campaigns undertaken by such actors are in#uenced by real-world events; and 3) that the behavior of such actors is not consistent over time, hence detection is not straightforward. Using Hawkes Processes, we quantify the in#uence these accounts have on pushing URLs on four platforms: Twi!er, Reddit, 4chan’s Politically Incorrect board (/pol/), and Gab. In general, Russian trolls were more in#uential and e%cient in pushing URLs to all the other platforms with the exception of /pol/ where Iranians were more in#uential. Finally, we release our source code to ensure the reproducibility of our results and to encourage other researchers to work on understanding other emerging kinds of state-sponsored troll accounts on Twi!er