­­­­­­­­USE OF SOCIAL MEDIA PLATFORM TO PROVIDE LIBRARY SERVICES DURING COVID-19 PANDEMIC

Pre covid-19 era all the academic libraries were providing library services in offline mode, few libraries were providing services in both offline and online mode too. But during covid-19pandemic lockdown it was impossible for the libraries to provide offline services to their users. This pandemic situation accelerated the need of innovative new systems that will help them to be more visible and effective in providing the library services notwithstanding the covid-19 lockdown. This has given rise to the adoption of social media tools and online platform. Suggestion to all the librarians and the head of the institutes is that they should provide training to the library staff on regular basis. This will make the library staff ICT compliant so that they can make the use of new tools and social media effectively in providing library services to the users