The recent research on the challenges of online education highlights the need for innovative solutions that address the unique issues that arise in this mode of instruction. The aim of the activities in Intellectual Output 3 is to develop such innovative ideas in online higher education, taking into account the needs and experiences of users. To achieve this goal, the project applied the Design Thinking method, which is a usercentred approach to problem-solving. This method involves empathizing with the users, defining the problem from their perspective, ideating potential solutions, prototyping and testing the most promising ideas, and iterating on the design until a viable solution is found. By applying the Design Thinking method to the...