The Impact Of Transformational Leadership On Organization's Citizenship Behavior In Academia- A Mediation Model

Considering the crucial role of organizational citizenship behavior for organizations in the global south countries, the aim of this paper is to examine the impact of transformational leadership of supervisors on organizational citizenship behavior in academia in Pakistan through the mediating role of psychological empowerment of employees. Design/Method/Approach The paper applied a quantitative research method and PLS -Structural equation modelling to test the relationship among the latent factors based on a sample of 303 participants from seven educational institutions. Findings Findings reveal the significant impacts of transformational leadership on facets of organizational citizenship behavior. Furthermore, the paper underlines the mediating role of psychological empowerment of employees in the relationship between transformational leadership and organizational citizenship behavior. Research limitations To get a deeper insight of the gains and crucial role of organizational citizenship behavior, future research should include the non-teaching staff and management people in the study. Practical implications The paper offers a valuable insight and novel approach for management of educational institutions in global south countries to enhance their organization’s citizenship behavior by applying the transformational leadership practices and enhancing psychological empowerment of employees by their supervisors to enable employees to perform beyond job description for organization success. Originality/Value This study adds to bridging research gaps in the literature and develops the understandings of how transformational leadership directly and indirectly promotes organizational citizenship behavior through mediating role of psychological empowerment of employees. This study is also fulfilling the research call of Mansoor, S., & Ali, M. (2020)