Knowledge and perception of natural hazards: results from population surveys to innovate risk communication

This paper shows results from a population survey carried out in South Tyrol (Italy) and in Carinthia (Austria) as part of the Interreg Italy-Austria Project “RiKoST-Risk communication strategies” that aims at improved, target-group-oriented risk communication. The aim of the survey is to assess people’s 1) state of knowledge about natural hazards, 2) risk perception 3) suggestions on how to improve risk communication. A better understanding and information about these aspects are crucial for risk communication activities. The data were collected in 13 municipalities in South Tyrol and Carinthia using questionnaires. Results show that there is a lack of knowledge about existing hazard maps and that respondents want to be better informed and more involved but that at the same time they delegate the responsibilities in risk management to institutions. Thanks to the close collaboration between researchers and practitioners the results of the survey will be implemented in practice for the development of new risk communication tools and the improvement of existing measures