THE IMPACT OF KNOWLEDGE MANAGEMENT INFRASTRUCTURE ON ORGANIZATIONAL PERFORMANCE IN SMES

Knowledge management is recognized as an important weapon for sustaining competitive advantage and improving performance. The evaluation of knowledge management (KM) performance has become increasingly important since it provides the reference for directing the organizations to enhance their performance and competitiveness. This study aims to determine the impact of knowledge management infrastructure on the Organizational Performance in SMEs that need knowledge to perform their work and tasks. . Organizations should establish knowledge directorates to discover and transmit knowledge to workers with a view to improve the creativeness and distinctiveness of organizations. The use of KM practices can contribute to the overall growth of SMEs by simultaneously and significantly enhancing their performance. The findings indicated that there was a strong effect of knowledge management infrastructure on the Organizational Performance