AN INNOVATIVE SYSTEM OF PERFORMANCE INDICATORS OF CHANGES IN THE LIFE CYCLE OF A CONSTRUCTION STAKEHOLDER ENTERPRISE

Abstract The article is devoted to the development of methodological principles for the formation of a process-oriented management system of a construction company-developer based on a business-targeted approach, which involves the transformation of the complex of business goals of the enterprise into the topology of its centers of managerial and executive responsibility in the form of models and regulation of process management, which allows to direct the activities of these creation of value for stakeholders of the construction enterprise. Summarizing the scientific assets on the modeling of changes, different approaches to their management, it is difficult to form one universal model that would clearly and in detail describe the stages of the change process of a modern enterprise. None of the presented change management models is the best and able to adapt to a specific enterprise, because none of them takes into account the real operating conditions of the organization, the behavioral characteristics of this or that employee, etc. It should be borne in mind that depending on the depth and goals of the planned transformations, the current situation at the enterprise, the order of implementation of certain change management actions may be different. Only by taking into account the specifics of the business entity, assessing its capabilities and problem areas, can the order and phasing of planning and implementation of changes be established. In particular, the issue of developing an updated technology of process-oriented management of construction enterprises as an innovative unifier, formed on the basis of determining the level of their managerial and technological maturity, which will allow to ensure a dynamic level of development within the traditional formats of the economic interests of construction enterprises, is insufficiently researched. There are a number of outstanding issues related to research on maturity modeling and assessment approaches (level of excellence) of process-oriented management systems. The purpose of this work is to develop the theoretical and methodological provisions and applied principles of process-oriented development of construction enterprises aimed at improving the procedural and instrumental basis for making management decisions and substantiating measures to optimize organizational management structures in the conditions of a dynamic business environment for the implementation of investment and construction projects